Uber Eats Restaurant Sign Up: Simple Steps to Get Rolling as a Merchant, Eh!

Alright, so you’re thinking about hopping on the Uber Eats bandwagon—smart move! Here’s the deal: delivery is booming from coast to coast, and getting your restaurant on the platform means you’re tapping into a bigger crowd without having to hire a fleet of delivery drivers yourself.

Reach more customers: Whether it’s a late-night craving in Toronto or lunch orders in Vancouver, Uber Eats puts your food in front of hungry folks who might never have walked through your doors.

Boost sales effortlessly: Think of it as giving your revenue a little turbo boost. People love convenience, eh? And you’re making it easy for them to grab your food.

Simplify operations: No need to juggle phone calls or scribbled orders on a notepad—Uber Eats keeps everything in one tidy digital spot.

Even in smaller towns, folks are catching on fast. Imagine a Saturday evening in Winnipeg: someone’s craving your famous poutine, and with Uber Eats, it’s just a few taps away. That’s money you wouldn’t see otherwise, eh?

Basically, signing up means more orders, less hassle, and happier customers. And who doesn’t want that?

Checking Eligibility

Before you dive in headfirst, you gotta make sure your restaurant checks all the boxes. No one wants to hit a wall halfway through, eh?

Restaurant Requirements

You need a legal business—licensed, registered, and good to go.
Food safety standards must be met. Think of it like making sure your kitchen isn’t just tossing poutine around willy-nilly.
Operating hours: Uber Eats will only list you when you’re actually open, so make sure you can handle orders during your posted hours.

Menu Considerations

Your menu should be ready to roll—enough variety, clear pricing, and dishes that can survive the ride to the customer without turning into a soggy mess.

Consider which items travel well. A Caesar salad might not hold up as well as a hearty burger or a box of butter tarts.

Delivery Capacity

Make sure your kitchen can handle the volume of orders. You don’t want to promise five-minute delivery and end up with folks hangry and unhappy.
Canadians appreciate honesty and reliability—keeping your prep realistic keeps ratings high.

Think of this as making sure your ducks are in a row before taking off. No one wants to “drop the puck” on a busy Friday night and have orders stacking up like crazy.

Checking eligibility upfront saves headaches later and sets you up for a smooth start on Uber Eats.

Preparing Your Documents & Info

Alright, you’ve got the green light on eligibility—now it’s time to get your ducks in a row and gather all the paperwork. This part might feel a bit boring, but trust me, being organized now saves you from headaches later.

Essential Documents

Business license: Make sure your restaurant is properly registered. No shortcuts here, eh?
Tax info: Uber Eats needs your GST/HST number and banking info to handle payments smoothly.
Menu & photos: High-quality images of your dishes are a must. Think bright, appetizing shots—none of those “just-took-this-on-my-phone” vibes.

Menu Details

Include descriptions, ingredients, options, and prices. Accuracy is key—customers love transparency, and Canadians really appreciate it, eh
Example: Instead of “Burger,” write “Juicy Alberta beef patty with aged cheddar, fresh lettuce, and maple aioli.” Makes mouths water and orders roll in.

Quality Counts

Don’t skimp on photos or descriptions. A clear, colourful image of poutine or butter tarts can make a huge difference.

Think of it like putting your best foot forward—first impressions matter, and Uber Eats is your digital storefront.

Be Ready for Quick Updates

Keep all your info handy; Uber Eats might reach out for verification or clarification.
Respond quickly—can speed up approval and show you’re serious about delivering quality service.

Think of this step as “getting your gear sorted before hitting the ice.” You wouldn’t skate without your stick, right? Same idea here: prep your docs, and you’re ready to play the delivery game like a pro.

Signing Up Online

Once your documents are ready, it’s time to get your restaurant on Uber Eats. The process is straightforward, but a little attention to detail goes a long way.

1. Visit the Uber Eats Merchant Website

Head to the official Uber Eats Merchant signup page.
Fill in your basic info: business name, address, phone number, and contact person.
Double-check everything—typos in your address or email can slow down approval.

2. Fill Out the Application Form

Provide business details, banking info for payouts, and operational hours.
Upload your menu and high-quality photos. This is your first impression for both Uber Eats and future customers.

3. Verification Step

Uber Eats will review your application, check documents, and confirm everything is in order.
They might reach out with questions—answer promptly to keep things moving.

4. Pro Tips for a Smooth Signup

Make sure your menu items and prices are accurate; this avoids confusion later.
Ensure your photos are clear and appealing. A good shot of a poutine or a maple-inspired dessert can really grab attention.
Keep your phone nearby—you may get a call or verification request from Uber Eats.

Signing up online is the first real step to getting your restaurant in front of hungry customers. Once approved, you can move on to uploading your full menu and setting up operations, ready to start taking orders.

Menu Setup & Upload

Now that your account is approved, it’s time to get your menu looking sharp on Uber Eats. This is your digital storefront—make it appealing, clear, and irresistible.

Adding Menu Items

Start by adding each dish with a name, description, price, and photo.
Keep descriptions clear and appetizing. Example: instead of just “Burger,” write “Juicy Alberta beef patty with aged cheddar, fresh lettuce, and maple aioli.”
Include portion size, ingredients, and options for extras or sides.

Organizing Your Menu

Group items into categories: appetizers, mains, desserts, beverages.
Highlight best-sellers or specials at the top—this helps customers decide quickly.

Photos Matter

Use bright, high-quality images. A clear picture of poutine, butter tarts, or a colourful salad makes a huge difference in enticing orders.
Avoid cluttered shots; make the food the star.

Seasonal & Local Specials

Include items that reflect seasonal flavours or local favourites. For example, pumpkin spice dishes in fall or fresh berry desserts in summer.
Seasonal offerings keep your menu exciting and can boost repeat orders.

Double-Check Accuracy

Make sure prices, descriptions, and availability are correct and consistent.
This prevents order confusion and keeps ratings high.

Preview Your Menu

Before going live, preview how it looks to customers. Check for typos, image placement, and clarity.
This small step can make a big difference in first impressions.

Getting your menu right from the start sets the tone for customer experience and ensures your restaurant shines on the platform.

Getting Verified & Approved

After your menu is uploaded, the next step is getting your restaurant verified and approved by Uber Eats. This step makes sure everything meets their standards before you start taking real orders.

Document & Menu Review

Uber Eats will check all the business documents, menu details, and photos you submitted.
Make sure everything is accurate—wrong info or blurry photos can slow down approval.

Compliance Checks

They’ll confirm your restaurant meets health and safety standards.
This is especially important for first-time sign-ups, to ensure customers get a safe and consistent experience.

Expected Timeframe

Usually, approval takes a few days to a week.
Respond promptly if Uber Eats reaches out—they may need clarification or additional info.

Tips for Smooth Approval

Keep your phone and email handy for quick responses.
Double-check your menu items, pricing, and photos before submitting—they’ll be reviewed as-is.
Being organized and responsive can make the difference between waiting a week or getting approved faster.

Once you’re approved, you’re officially live on Uber Eats, ready to start accepting orders and serving customers without any hitches.

Setting Up Delivery & Operations

Once you’re approved, it’s time to get the logistics in place so your restaurant can handle orders smoothly. This step is all about making sure customers get their food hot, fresh, and on time.

Decide on Delivery Method

You can choose self-delivery (using your own staff) or let Uber Eats couriers handle it.
Self-delivery gives you more control, but Uber Eats drivers are convenient if you don’t want the extra hassle.

Set Operational Hours

Make sure your opening hours match what’s listed on Uber Eats.
Include any breaks or days off, so customers don’t place orders when the kitchen is closed.

Menu Availability

Some items might only be available at certain times—like breakfast sandwiches or late-night specials.
Schedule these in Uber Eats Manager to avoid disappointed customers.

Prep Time & Order Flow

Accurately set prep times for each dish. Customers will see estimated delivery times based on this.
Helps manage kitchen workflow and keeps orders coming out on time.

Test Run

Do a few trial orders to check how everything flows—from order placement to delivery.
Adjust prep times, menu items, or staff assignments as needed.

Setting up delivery and operations properly ensures that your first orders go smoothly, your kitchen doesn’t get overwhelmed, and customers leave happy.

Promoting Your Restaurant

Now that your restaurant is live on Uber Eats, it’s time to get people noticing you. Promotion is key to turning first-time customers into regulars and keeping orders flowing.

Launch Promotions for First Orders

Offer discounts or free delivery for new customers.
This can attract folks who might not have tried your restaurant otherwise.

Tip: Keep it simple and clear—customers love easy-to-understand deals.

Highlight Best-Sellers

Make sure your popular items are front and centre on your menu.
Example: poutine, butter tarts, or a seasonal special—these are what people remember and order again.

Time-Based Promotions

Run limited-time deals during slower hours.
Example: discounted sandwiches from 2–4 PM or weekend brunch combos.
Helps fill gaps in orders without reducing overall revenue.

Seasonal & Local Specials

Include seasonal or locally-inspired dishes to keep your menu fresh.
Canadians love dishes with a local twist, like maple syrup-inspired desserts or regional comfort foods.

Monitor & Adjust

Track how promotions perform using Uber Eats analytics.
Adjust offers if certain deals are underperforming or if you spot opportunities to boost sales.

Promoting your restaurant strategically draws attention, increases orders, and builds loyal customers—all while keeping your delivery business running smoothly.

Tips for a Smooth Onboarding

You’re live, your menu’s up, and promotions are running—but there are a few pro tips to make sure your first weeks go off without a hitch.

Keep Your Menu Updated

Make sure prices, descriptions, and photos are accurate and current.
Remove items that are out of stock quickly to avoid frustrated customers.

Train Your Staff

Everyone handling orders should know how to use Uber Eats Manager.
From marking items unavailable to checking prep times, smooth internal communication keeps the kitchen humming.

Monitor Analytics Early

Check order patterns, popular items, and customer feedback.
Adjust your menu, pricing, or promotions based on what’s actually working.

Respond Quickly to Customer Feedback

Customers appreciate a fast response to complaints or questions.
Even small adjustments, like improving packaging or prep times, can boost ratings and repeat business.

Take Advantage of Promotions Strategically

Don’t just run random discounts—focus on slow hours, new customers, or promoting items that need a push.
This helps increase orders without eating into profits.

By following these tips, your onboarding process becomes smoother, less stressful, and more effective. You’ll set yourself up for happy customers, strong ratings, and steady growth right from the start.

Wrap-Up

Getting your restaurant on Uber Eats is a game-changer. From uploading a killer menu to setting up smooth delivery operations, each step helps you reach more customers and boost sales.

Take the time to prepare your documents, verify your restaurant, and organize your menu properly. Train your team, monitor orders and analytics, and run promotions strategically. Doing so sets you up for happy customers and consistent growth.

Remember, it’s not just about being online—it’s about making your restaurant experience seamless from order to delivery. Keep things updated, respond to feedback, and adjust as you go.

With Uber Eats, your restaurant can run smoother, reach farther, and serve more smiles, all while keeping the stress at bay.