How to Use SkipTheDishes App in Canada: A Complete Customer Guide

Alright, so you’re ready to get your grub on without leaving your couch — SkipTheDishes got you covered. Whether you’re craving poutine, sushi, or a cheeky burger, this app makes ordering a breeze.

SkipTheDishes is a super popular food delivery app across Canada — from Vancouver to Toronto. It hooks you up with local spots and national chains alike. This guide’s gonna walk you through the whole shebang, step by step, so even if you’re new to the app, you’ll be placing orders like a pro in no time.

Keep your phone handy — the app’s where the magic happens. Make sure you’re in a delivery-friendly area; some remote spots might not get all restaurants. And don’t stress if it’s your first time — even seasoned Canucks double-check their orders sometimes!

Download and Install the App

First things first — let’s get the app on your phone. Hit up the App Store if you’re on iPhone or Google Play if you’re rocking Android. Make sure it’s the legit SkipTheDishes app — you don’t wanna end up with some shady knock-off that messes with your orders, eh?

Once you’ve downloaded it, tap open and take a sec to look around. The layout’s clean and pretty intuitive, so even if you’re not super tech-savvy, you’ll get the hang of it in no time.

A couple tips to keep things smooth:

Keep the app updated — SkipTheDishes rolls out new features and fixes all the time.
Make sure your phone has enough space and a decent internet connection. Nothing worse than waiting for a menu to load and it just freezes.
If you’re in a rural spot, double-check delivery availability before you get too excited — not all restaurants cover every nook and cranny.

Once the app’s installed and running, you’re ready to start setting up your account and getting hungry!

Create Your Account

Now that the app’s on your phone, it’s time to make it yours. Open SkipTheDishes and tap on “Sign Up” — you’ll need a few basics to get rolling. Start with your name, email, and phone number. Make sure your email’s legit, ‘cause they’ll send a verification link you gotta click to unlock your account.

Next up, pick a password that’s strong enough — you don’t want some random hacker getting your poutine deliveries, right? Mix letters, numbers, maybe even a cheeky symbol if you’re feeling fancy.

After that, the app might ask to verify your phone number. Just punch in the code they text you, and boom — your account’s good to go. You’re officially part of the SkipTheDishes crew!

Pro tips while you’re at it:

Use an email you actually check — you’ll get updates, promotions, and order confirmations there.
Double-check your info before hitting “Next” — fixing mistakes later can be a pain.
If you run into any hiccups, the app’s support chat is pretty friendly and fast.

Once your account’s set up, you’re ready to start adding your delivery location and browsing for your first meal. Hungry yet?

Set Your Delivery Location

Alright, now that your account’s all set up, let’s make sure your food actually shows up at the right spot. Tap “Delivery Address” and punch in where you want your grub dropped off — home, work, or even that friend’s place for a cheeky hangout.

You can also drag the pin on the map to fine-tune the spot, which is super handy if your building’s tricky to find. Accuracy here is key — you don’t want your poutine showing up two blocks over while you’re starving.

Couple things to keep in mind:

Include apartment numbers, unit numbers, or buzzer codes if needed.
Double-check postal codes — a tiny typo can send your order on a mini adventure.
If you’re moving between places, you can save multiple addresses for quick switching later.

Once your location’s locked in, the app’s ready to show all the restaurants that can deliver to you. Now the fun part begins — picking your first meal!

Browse Restaurants and Menus

Now comes the fun part — stalking menus and picking what’s gonna hit the spot. SkipTheDishes shows you a bunch of options, from local gems to big chains. You can scroll, search, or filter by cuisine, rating, or even how fast they deliver.

Take your time checking out menus. Some places have daily specials or combo deals that’ll save you a few bucks. Tap on a restaurant to see all their offerings — pictures, descriptions, and prices are usually right there.

Tips while browsing:

Look at ratings and reviews — they’re gold if you’re unsure about a new spot.
Don’t forget to check delivery fees; some restaurants might look cheap but tack on a hefty delivery charge.
Save your faves for later — the app lets you mark restaurants and dishes you love for faster ordering next time.

Once something catches your eye and your stomach’s rumbling, it’s time to start customizing your order.

Customize Your Order

Alright, you’ve picked your restaurant and your mouth’s watering — now let’s make that order exactly how you like it. Tap on the item you want, and you’ll usually get options to tweak it. Extra cheese? Hold the onions? Make it extra spicy? This is your chance to get it just right.

Don’t forget to check portion sizes, add-ons, or drinks. Some spots even let you bundle items for a deal, which is a nice little bonus if you’re feeding a crew.

Couple of pointers while customizing:

Double-check prices after adding extras — those little add-ons can sneak up on ya.
Use the special instructions box if you have dietary needs or quirky requests.
Make sure everything looks good before hitting “Add to Cart” — changes later can be tricky.

Once your order is customized to perfection, you’re ready to move on to payment and get this feast rolling toward you.

Add Payment Method

Alright, you’ve got your order ready, now it’s time to pay up so it actually shows up at your door. SkipTheDishes lets you pick from a few options — credit or debit card, PayPal, or other local methods depending on your province.

Tap “Add Payment” and fill in your info. You can save the card for next time, which makes future orders super quick. Just make sure your card has enough funds or your PayPal balance is good to go — nothing worse than an order getting declined mid-craving.

Pro tips:

Double-check your numbers, expiry date, and CVV — typos happen more than you’d think.
If you’re using multiple cards, you can pick which one to charge per order. Handy if you’re splitting meals with friends.
Keep an eye out for promotions that may require a specific payment method to work — could snag you free delivery or discounts.

Once your payment’s set, you’re all clear to review your order and hit that magical “Place Order” button.

Review and Place Your Order

Alright, this is the final checkpoint before your food hits the road. Take a sec to go through your cart and make sure everything’s looking right — items, quantities, extras, and of course, your delivery address.

Check the total too, including taxes, delivery fees, and tip. Speaking of tips, it’s good to show some love to the courier — they’re the ones braving traffic and weather to get your food to your door.

Once you’re happy with everything, hit “Place Order” and let the app do its magic. You’ll usually get a confirmation pop-up and an estimated delivery time, so you can kick back and get ready for some serious chow.

Pro tips:

Double-check promo codes before placing the order — you don’t want to miss a deal.
If you’re in a high-demand area or during peak hours, expect a slightly longer wait.
Keep your phone nearby — the courier might call or text if they can’t find you.

Boom — order placed! Now it’s time to track your munchies en route.

Track Your Order in Real-Time

Now that your order’s officially on the move, SkipTheDishes lets you track it in real-time. Open the app and you’ll see updates like “Order Confirmed,” “Preparing,” and “On the Way.” You can even watch the courier’s little icon move on the map — kinda like a mini treasure hunt, but the treasure is your food.

If the courier’s running late or stuck in traffic, the app usually updates the ETA, so you’re not left staring at an empty doorstep. And if you’ve got questions, there’s a handy chat feature to ping your courier directly.

Pro tips while tracking:

Keep your notifications on so you don’t miss updates.
Don’t start tearing into your snacks before they arrive — unless you’re sharing with friends, in which case, go ahead!
If the courier seems lost, a quick call or message usually sorts it out fast.

Watching your food get closer never gets old — soon enough, it’s time to grab it and dig in.

Receive Your Order

Alright, your food’s pulling up — time to get ready! Make sure someone’s home or near the door to snag the delivery. Check the order as it arrives: items, extras, and any special requests you added. Nothing worse than missing that extra spicy sauce you were craving.

If anything’s off — missing items or mistakes — don’t stress. The app has a quick way to report issues, and most restaurants are keen to fix things fast. A little heads-up goes a long way for a smooth experience.

Pro tips for a smooth handoff:

Have your phone handy — the courier might ring or text if they can’t find your unit.
Be ready to tip if you haven’t pre-selected it; it’s always appreciated.
Double-check the bag before the courier leaves — it saves headaches later.

Once everything’s in order, you’re free to dig in and enjoy your meal. Hungry? You bet!

Rate and Tip Your Courier

Once your food’s safely in your hands and the munchies are calling, take a sec to show some love to your courier. SkipTheDishes lets you rate your delivery experience — a few stars and maybe a quick comment can go a long way.

Tipping is optional but highly recommended, especially if the courier braved rain, snow, or traffic to get your food to you hot and fresh. Even a small tip is appreciated and keeps your future deliveries top-notch.

Pro tips:

Be honest with your rating — it helps both the courier and the restaurant improve.
If your order was tricky or the courier went above and beyond, consider tipping a bit extra.
Keep your past ratings in mind; repeat good couriers will remember you!

Showing a bit of appreciation keeps the SkipTheDishes vibe positive — everyone wins, and your next order might even arrive with a little extra cheer.

Manage Your Orders and Preferences

Once you’ve got the hang of ordering, SkipTheDishes makes it easy to keep things organized for next time. You can save multiple delivery addresses — home, work, or a friend’s place — so switching spots is a breeze.

The app also lets you mark restaurants and dishes as “Favorites.” That way, your go-to meals are just a tap away, perfect for lazy nights or last-minute cravings. Plus, checking your past orders can give you a heads-up on what worked and what to avoid.

Pro tips for smooth ordering:

Keep your favorite addresses and payment methods updated — saves time when hunger strikes.
Revisit past orders if you want a repeat of something particularly tasty.
Explore “Favorites” and “Recently Ordered” sections — sometimes the fastest way to get your munchies is just a tap away.

Managing your preferences keeps ordering hassle-free and makes every experience faster and more satisfying.

Take Advantage of Promotions

Who doesn’t love a good deal, eh? SkipTheDishes has a bunch of promos, discounts, and special offers that can save you some loonies while keeping your belly happy. Check the “Deals” or “Promotions” section in the app before placing your order — sometimes you can snag free delivery or a discount on your favourite meals.

Some promos might require a specific payment method or a minimum order, so give the fine print a glance. Loyalty points can also stack up if you order often, making future meals even cheaper.

Tips to get the most out of promos:

Keep an eye on seasonal deals — holidays and local events often come with sweet discounts.
Stack promos when possible, but always double-check the terms so you’re not caught off guard.
Sign up for notifications to never miss a deal — your next poutine fix could come cheaper than expected.

Smart use of promotions keeps your wallet happy while still letting you enjoy all the tasty options SkipTheDishes has to offer.

Canceling an Order

Sometimes life happens and you gotta bail on an order. SkipTheDishes lets you cancel, but timing’s everything. If your food hasn’t been picked up yet, you can usually cancel straight from the app.

Tap on your current order, hit “Cancel Order,” and follow the prompts. The app will let you know if it’s too late — once the restaurant’s started preparing, cancelling might not be possible.

Tips to keep it smooth:

Cancel ASAP — the sooner, the better to avoid being charged.
Check the app’s policy on refunds; most places credit back your payment if the food hasn’t been prepared.
If you’re unsure, contact support through the app — they’re pretty quick and helpful.

Remember, cancelling too often might flag your account, so use it responsibly. But hey, emergencies happen — and SkipTheDishes gets that.

Tips for a Better Experience

And that’s a wrap! You’re now ready to order like a SkipTheDishes pro across Canada. From downloading the app to tracking your food, customizing your order, and even scoring sweet promos, you’ve got the full lowdown.

A few final tips to keep things running smooth:

Always keep the app updated so you don’t miss new features or fixes.
Save your favorite addresses, payment methods, and go-to restaurants — it makes repeat orders a breeze.
Check promotions regularly — a little attention here can save you a ton over time.
Don’t hesitate to give feedback; it helps the app, the couriers, and the restaurants improve your experience.

With these tips in mind, you’re set for hassle-free, tasty deliveries whenever hunger strikes. So kick back, relax, and let SkipTheDishes do the legwork while you enjoy the feast.